Mystery collars are made to order based on your pets neck size. Guardian Gear will choose color(s) for your collar. Color preferences cannot be guarenteed but we will do our best. You may choose to make your Mystery Collar a Fi collar by purchasing the Fi Add On.
Adjustable collars will have plastic quick releases.
Mystery Collar
Return Policy
Shipping Information
Due to the customized nature of our products, we cannot accept returns, exchanges or cancellations.
In the event that you wish to cancel your order, and not go through with purchase once your order is placed, we will charge a $10 restock fee per item. Order cancellations will be reviewed and accepted on a case by case basis. Guardian Gear reserves the right to not allow an order to be canceled. If you have any issues with your order, please let us know. We will be happy tohelp you anyway we can. All order cancellation requests must be submitted via our email guardiangear23@gmail.com.
Please inspect your items immediately after delivery. If you have any issues with your order, please let us know within the first 30 days of delivery. We may issue you a credit to our shop in the form of a gift card, or discount on future purchase.